Privacy Policy

Introduction

At Vanguard QA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your Personally Identifiable Information (PII) when you use our website and services. By using VQA1.com, you consent to the practices described in this policy.

Information We Collect

  1. Information You Provide: When you register on our website, make a purchase, or interact with us, you may provide personal information such as your name, email address, phone number, and payment details.
  2. Automatic Data Collection: We may automatically collect information about your device, browsing actions, and usage patterns when you visit VQA1.com. This information may include:
    • IP address
    • Browser type and version
    • Operating system
    • Referring URLs
    • Pages viewed and time spent on our site
    • Other technical data
  3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools help us understand user preferences, track site usage, and improve our services. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  1. Service Provision and Enhancement: We use your personal information to provide, operate, and improve our services, process transactions, and communicate with you regarding your inquiries and orders.
  2. Marketing Communications: We may use your email address and other contact information to send you marketing materials and promotions related to our services. You can opt out of these communications at any time.
  3. Data Analytics: We may use data analytics to monitor and analyze web traffic and usage patterns to improve our website’s performance and enhance the user experience.

Sharing and Disclosure of Information

  1. No Sharing or Selling of PII: We do not share, sell, or convey your PII to third parties for marketing purposes. Your personal information is used solely for the purposes stated in this policy.
  2. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, and delivering services. These providers are contractually obligated to protect your data and are not allowed to use it for any other purposes.
  3. Legal Requirements: We may disclose your information if required by law, to comply with a legal obligation, or to protect our rights, property, or safety, or that of our users or the public.

Mobile Information and Text Messaging

No mobile information, including text messaging originator opt-in data and consent, will be shared with any third parties for marketing or promotional purposes. We respect your privacy and ensure that all communication via text messages is secure and used only for the purposes explicitly consented to by you.

Data Retention

  1. Retention Periods: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
  2. Data Deletion: You may request the deletion of your personal information at any time by contacting us. We will take reasonable steps to delete your data unless we are required to retain it by law.

User Rights

  1. Access and Correction: You have the right to access the personal information we hold about you and request corrections if there are inaccuracies. Please contact us if you wish to exercise this right.
  2. Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data within a reasonable time frame.
  3. Opt-Out Options: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in the emails or contacting us directly.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer, storage, and processing.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit, as we are not responsible for the content, privacy practices, or security measures of third-party websites.

Compliance with Laws

VQA1.com complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. Users have specific rights under these laws, such as the right to be informed about how their data is used, the right to access their data, and the right to request its deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make significant changes, we will notify you through prominent notices on our website or by email. The date of the last revision will be noted at the top of the policy.

User Consent

By using our website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services. You can withdraw your consent at any time by contacting us.

Dispute Resolution

If you have any concerns or disputes regarding this Privacy Policy or our data practices, please contact us first. We will do our best to resolve your concerns. If we cannot resolve a complaint to your satisfaction, you may have the right to bring a claim under applicable data protection laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us through our Contact Us page.

Last Updated: August 12, 2024